Free From Family Co

Standard Shipping: $9.95 up to 5kg, rates over this shown at the checkout&#xA0;(after any discounts) Express Shipping: Starts at $15.95, rate will be shown at checkout Chocolate Shipping (express plus an ice pack) - the only option in summer if you have chocolate in your cart: Starts at $19.95, rate will be shown at checkout

Standard Shipping:$9.95 up to 5kg, rates over this shown at the checkout (after any discounts)Express Shipping:Starts at $15.95, rate will be shown at checkoutChocolate Shipping (express plus an ice pack) - the only option in summer if you have choco

What Are Your Shipping Rates?

Shipping & Delivery

Are Your Products Available In Local Stores?

Where Is Your Shop Located?

General Information

How Can I Find The Ingredients And Nutritional Information For Your Products?

Is Everything You Sell In Stock?

A Product I Need is 'Out of Stock'?

I Want More Than I Can Add to Cart?

Product Information

Do You Offer Free Shipping?

Is There A Pickup Service Available?

How Long Will It Take For My Order to Be Dispatched?

Can I Have My Order Shipped Express?

How Long Does Delivery Take?

Can I use a PO Box, Parcel Locker or RMB for delivery?

Do You Ship Worldwide?

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Christmas Shipping Dates 2025

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Why Isn’t My Discount Code Working?

Payments & Discounts

Help, I Forgot to Add the Free Lollies to My First Order!

Help, I Forgot to Apply a Coupon Code to My Order!

Help, I Used the Wrong Address On My Order!

Help, I Ordered the Wrong Thing or Forgot Something!

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Order Issues

What Are Your Shipping Rates?Updated 2 months ago