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Shipping & Delivery

Do You Offer Free Shipping?

We don’t offer free shipping. As we sell food products with much lower margins than many other ecommerce businesses, we’re unable to absorb the cost of shipping. We do our best to keep postage rates as fair and affordable as possible.

What Are Your Shipping Rates?

Standard Shipping:$9.95 up to 5kg, rates over this shown at the checkout (after any discounts)Express Shipping:Starts at $15.95, rate will be shown at checkoutChocolate Shipping (express plus an ice pack) - the only option in summer if you have choco

Is There A Pickup Service Available?

If you live in Perth, or are visiting, we do offer Click & Collect for orders placed online. Please place orders before coming to our warehouse, and wait until your receive an email that's it's ready for collection. Please choose 'Pick Up' as the del

How Long Will It Take For My Order to Be Dispatched?

We ship daily Monday to Friday and the cutoff is 9am WST. Orders placed before this will be dispatched the same day (note this does not mean same day delivery - this is when it leaves our warehouse. We DO NOT offer same day delivery). Orders placed a

Can I Have My Order Shipped Express?

Yes, this option is available at the checkout. You can check delivery time frames here for Australia Post delivery to your address. The 'From' postcode to enter is 6106. We DO NOT offer same day delivery and we have no control over Australia Post del

How Long Does Delivery Take?

Delivery times vary depending on the destination and the shipping method selected. You can check delivery time frames here for Australia Post delivery to your address. The 'From' postcode to enter is 6106. Please note: We have no control over Austral

Can I use a PO Box, Parcel Locker or RMB for delivery?

Yes.

Do You Ship Worldwide?

No, we only ship within Australia.

How Do I Track My Order?

Once your order has been placed and processed, you will receive a confirmation email with your order details. This email will include a tracking number and a link to our tracking page. Tracking information may not be immediately available after your

Christmas Shipping Dates 2025

Please note that all staff are taking a well earned break over the festive season. Dispatch will be closed from 9am Monday 22nd December and will recommence as usual on Monday 5th January. ----------------------------------. The last day to place an