If you missed adding free lollies with your first order, don’t worry – you can use it on your second order. The code will still work!. We cannot add it after your order is placed. Sorry!. Get your free lollies here: https://freefromfamily.co/products
Once an order has been placed, we’re unable to apply a coupon code retroactively.
Please contact us immediately!. Addresses can only be changed before a label is created. Please contact by immediately if you need to change your address by emailing [email protected] or calling (08) 6186 6656.
Please contact us immediately!. Orders can only be added to before they have been picked and packed. Please contact by immediately if you wish to change your order by emailing [email protected] or calling (08) 6186 6656.
At Free From Family Co, we do everything we can to pack your order carefully to ensure it arrives safely. However, due to the fragile nature of some of our items, minor breakages may occur in transit. We never ship items in damaged packaging or that
We’re sorry to hear this!. We double-check every order before it leaves our warehouse and track stock levels closely. This helps us maintain accuracy and means we’ll be able to see if something wasn’t sent when we do a stock count. If you believe you
When an order is dispatched, we email a tracking number to you. If you can't find the email please check your spam folder. If you paid for 'Shipping Protection' on your order, please email us at [email protected]. You may also go direct and o
At Happy Tummies, we strive to ensure every order reaches you in perfect condition. In the event that your order is lost during transit, please reach out to our customer support team at [email protected] with your order number and any relevan
Please contact us immediately!. Orders can only be canceled before they have been picked and packed. Please contact by immediately if you wish to cancel by emailing [email protected] or calling (08) 6186 6656.